Where can I find the Log file for my ArKaos software?
Problem:
Where can I find the Log file for my ArKaos software?
Solution:
Right after your software crashed you can retreive the Log file in the Application Data folder:
- Launch the ArKaos software and reproduce the Crash
- Browse to:
- Windows: C:\users\”current user"\AppData\Roaming\"ArKaos Software"\log.txt
- Mac: Go/Library/Logs/ArKaos/"ArKaos Software"/log.txt
- If you don’t see the Application data folder, you will have to setup your folder view options so that you can see hidden folders
- Send us the log.txt file as attachment in reply to a support ticket
We will assign your ticket to a developper who will investigate the reasons for the Crash and get back to you for further assistance.