[PC] How can I reset the software to default preferences?
Problem:
[PC] My software systematically crashes at startup
[PC] My registered software asks for a serial at each startup
[PC] How can I reset the software to default preferences?
Solution:
Startup problems can be caused by corrupted Preferences files. Sometimes you may also have configured the software in a way that you cannot modify anymore (i.e. starting full screen automatically on a display which is no more connected to the computer). Most of the time, deleting the software Preferences files is enough to fix the issue, the software will create new, clean Preferences files at the next start.
To find and delete your ArKaos software Preferences files, first quit the software, then
For GrandVJ, browse to:
- On Windows 7, 8, 10 and 11 : \Users\"YourUserName"\AppData\Roaming\GrandVJ2
Then delete the following files:
- GrandVJ_preferences.xml
- GrandVJ_settings.xml
For MediaMaster, browse to:
- On Windows 7, 8, 10 and 11 : \Users\"YourUserName"\AppData\Roaming\ArKaos MediaMaster6
Then delete the following files:
- ArKaos MediaMaster_preferences.xml
- ArKaos MediaMaster_settings.xml
For the Video mapper, browse to the Video Mapper folder in your library and remove the following files:
- Mapping.xml
- Outputs.xml
Note: Relpace "YourUserName" in the path by Windows account user name.
Then launch the software again.
Now all your setting should be in default status.