Problem:

How to purchase a software license upgrade

Solution:

When we release a new software version that requires a license upgrade you will be notified in your customer account that an upgrade is available. You need to order the license upgrade in order to be able to obtain license codes that will activate the new software.

• Go to the "My Licenses" page in your customer account (you will need to log-in first)
  You will see the label next to each license that can be upgraded
• Click on it to go to the product page on our online shop
• On the product page, select your desired upgrade (i.e. "GrandVJ XT (Upgrade 2.x)")
  Click "Add to cart"
• You will be taken to the checkout page where you can finalize the order

As always, if you need assistance or have any question related to your software licence or upgrade eligibility, don't hesitate to contact our support team!